Careers

JOB TITLE: Fundraising Associate

DEPARTMENT: Development

CLASSIFICATION: Exempt

REPORTS TO: Director of Development & Communications (DODC)

BASIC FUNCTION:
The Fundraising Associate at the Humane Society of the Treasure Coast (HSTC) is responsible for supporting the mission and community impact priorities of HSTC by: (1) providing administrative support to the Director of Development & Communications and Director of Community Outreach; and (2) managing the revenue-producing fundraising programs outlined below.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Manage Direct Mail activities
• Manage Memorial Garden program including bricks, tree plaques, benches and general upkeep of the garden
• Manage external programs
• Assist the DODC in managing the Mary Cowan Donor Wall
• Coordinate donor appreciation events, in cooperation with the DODC
• Process daily donations via accurate data entry on donor database
• Support Community Outreach Department by processing event registrations, sponsorship and vendor fees for special HSTC events, as well as Humane Education revenue
• Assist in database configuration and coding/maintain policy and procedure manual for data entry
• Process A/R and prepare deposits each day providing reconciliation reports to staff accountant
• Manage HSTC mentions in printed publications, as well as printed and online obituaries
• Prepare Annual Statements for donors each February
• Assist Executive Assistant on office support functions including but not limited to ordering supplies, retrieving and sending mail, and covering for EA while out of office.
• Other duties as assigned

QUALIFICATIONS:

• Knowledge of Raiser’s Edge Donor Database System, preferred but not required
• Communication and/or sales experience, preferred but not required
• Excellent data entry skills and attention to detail
• Ability to plan and prioritize work including organizational and computer skills
• Ability to handle multiple projects and deadlines
• Excellent verbal and written communication skills including strong interpersonal skills
• Ability to maintain and respect confidential and sensitive information and communication
• Ability to work within a team
• Flexibility to work hours as necessary

PHYSICAL REQUIREMENTS:
Lifting and carrying may be necessary at times. Must be able to stoop, bend, and lift overhead on a frequent basis and perform duties regularly associated with cleaning. Must be able to control any personal allergic reactions to animals.

WORKING CONDITIONS:
Exposure to high noise levels, odors, animal bites and scratches, diseases transferable between animals and humans, cleaning agents, insect/parasite controlling chemicals, slippery floors, dust, animal dander and excreta, injured animals, euthanasia, and staff and customer emotional extremes.

EDUCATION, EXPERIENCE and TRAINING:
High school diploma necessary, two years or more of college or vocational training is a plus. Minimum of two years’ experience in data entry role in a team environment imperative. Experience working in a nonprofit donor relations team for a minimum of one year. Must have a valid driver’s license.  

Note:
The statements herein are intended to describe the general nature and level of work performed by employees and is not to be construed, as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract and are subject to change at the discretion of the employer.

The Humane Society of the Treasure Coast, Inc. retains the right to change this job description at any time.

TO APPLY: Send your resume and cover letter to tgilmour@hstc1.org with the subject line “Fundraising Associate”.

POSITION: Full Time Customer Service Team Member

REPORTS TO:  Customer Service Manager

CLASSIFICATION: Non-Exempt

SCOPE OF POSITION:  Full Time. Off on Tuesdays and Wednesdays 8am to 5pm (8am to 4pm on Sundays)

SALARY: Starting at $10/hr with full benefits

JOB SUMMARY: 
The Customer Service Team Member at the Humane Society of the Treasure Coast (HSTC) is a crucial part of the Adoptions team. This position requires filling multiple roles at multiple times all while ensuring anyone who comes into contact with our organization has the best experience possible. A Customer Service Team member is often times the first representative of HSTC that a person is encountering. This position requires a high degree of customer service via phone calls, email, and in-person.

ESSENTIAL DUTIES & RESPONSIBILITIES: 
Customer Service:

QUALIFICATIONS:

• Possesses computer skills, particularly Outlook, Word, and Excel. Prior knowledge of PetPoint computer system preferred.
• Strong organizational skills, good grammar, and spelling competency.
• Must have the ability to communicate with a variety of people and work independently. 
• Knowledge of safe work habits and routine sanitation methods.

EDUCATION AND EXPERIENCE:

• High school diploma or equivalent. 
• Prior customer service experience and knowledge of animals preferred.

PHYSICAL REQUIREMENTS:

• The functions of this job require standing and sitting for extended periods of time.  
• Substantial lifting is necessary at times.
• Must be able to stoop, bend, and lift overhead on a frequent basis.
• Must be able to control any personal allergic reactions to animals.

WORKING CONDITIONS:

• Exposure to high noise levels, odors, animal bites and scratches, diseases transferable between animals and humans, cleaning agents, insect/parasite controlling chemicals, slippery floors, dust, animal dander and excreta, injured animals, euthanasia, and staff and customer emotional extremes.
• Works in both indoor and outdoor exposures.

NOTE: The statements herein are intended to describe the general nature and level of work performed by employees and is not to be construed, as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.  Furthermore, they do not establish a contract and are subject to change at the discretion of the employer.

The Humane Society of the Treasure Coast, Inc. retains the right to change this job description at any time.

TO APPLY: Please visit our main shelter at 4100 SW Leighton Farm Ave. Palm City, FL. 34990 to complete an application. Send resumes to dhuffman@hstc1.org with the subject line “HSTC Career Opportunity”.